We have never been more in need of new ways to increase supply chain management efficiency than we are today. Traditionally, shipping and logistics companies have had to perform back-office tasks manually, such as updating customer information on portals with the current status and ETA, scheduling a delivery, and tracking an order. RPA, or Robotic Process Automation, is one technology that may help improve logistics and supply chain optimization by automating time-consuming, repetitive tasks, such as data entry and creating faster workflows. The shipping and logistics industry is heavily pressured by customers and shipping firms that demand higher prices for their service.

The Logistics industry can utilize Robotic Process Automation (RPA) bots to automate such mundane tasks and reduce costs by increasing operational efficiency, productivity, and efficiency.

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